Last night I was throwing out my Google net to see what I would catch. I do this regularly: Google search terms that have to do with our business (“leading so people will follow,” “erika andersen,” “executive coaching”, etc.) just to see what’s out there, and to respond when appropriate.
So I googled “proteus” and the first few entries that came up were about a newly released online game called Proteus. It sounded intriguing, so I bought it ($10 on their website, if you’re similarly intrigued.)
It’s a little hard to explain; you use your mouse pad to wander around and explore a world of islands and seas. It’s extremely primitive graphically (think early 80s pixelated video games), but somehow it seems more like the beauty of a primitivist painting than programming laziness. Each island has its own character and background music, and little pixel creatures who make their own sounds and do their own activities. There don’t seem to be any clear rules or objectives; you explore and see what happens. I haven’t spent much time in Proteus-land (remember, I just bought it last night), but the only cause-and-effect thing I’ve noticed so far was when I got onto an island that had lots of weather (rain, wind, rapidly moving clouds overhead – hauntingly beautiful), I discovered that I couldn’t move against the wind. And when I moved into what looked like a little dust-devil circle on the ground, I was transported to another island.
Because this is how my brain is wired, as I played, I was looking for similarities to “my” Proteus. There were a lot of dissimilarities: most of our work with clients is pretty goal and outcome focused. We help clients get clear about where they want to go and who they want to be, and help them build the capability or walk down the path to get there.
But then I noticed, as I moved around the world of Proteus, that I felt soothed and focused, drawn in, and very, very curious. Which are actually some of the effects I hope that we have on clients. And when I looked at some of the reviews on the site, I thought, These are some of the things clients say about us. I especially loved these two:
What surprised me most about Proteus was I found myself going back to it over and over. There’s something delightfully intoxicating about it.
…you definitely will want to explore Proteus’s island – trust us on that.
I like to think that we also create an environment that’s attractive to people, where they feel safe, and calmed. In our case, though, it’s a means to an end: it’s for the purpose of then breaking new ground, being illuminated and strengthened to live the lives and create the enterprises they want.
Maybe they’ll develop Proteus II, Leader Readiness…
I’ve realized lately that there’s something I love no matter what form it takes: growth. The process of something changing its form to become more complete, more mature, more fully established and able to fulfill its innate purpose – wonderful.
It’s marvelous to observe in nature; it’s why I enjoy gardening so much. Think about it: a tomato seed is tiny, almost transparent, fragile-looking. (If you’ve never seen a tomato seed, here’s a comparison: a tomato seed is about the size and shape of this capital O.) And that tiny object, when put in the ground and watered, first breaks through the ground as a little green seedling. And then over the next few months – a remarkably short period of time – it grows as tall and wide as an adult person, yields dozens and dozens of tomatoes, each of which is hundreds of times larger than the original seed.
And I’ve understood that growth – any kind of growth – requires two things: a framework for expansion and a compulsion to evolve. In nature, DNA provides that framework. The tomato seed contains all the instructions needed for the fully mature plant, as the human egg and sperm do for the adult human being.
The compulsion to evolve is the thing that fascinates me. I see it in all life: it shows up in animals as the urge to survive and reproduce; in plants as breaking through the ground, turning toward the light. It shows up in human beings as curiosity, competition, the will to create a better life for one’s children.
Earlier this week I had the chance to spend a couple of days with a very senior team in a large client company of ours. I’ve been coaching the leader of this team for the past five or six years. My intention – as is always the case when I coach – has been to offer him good frameworks for growth, and help him get in touch with his own compulsion to evolve. It’s been a joy to observe his growth, as a person and as professional, over these years.
But this time I saw his team evolving, as well, and it was so exciting to me. Over the past five years, I’ve worked with this team on 3 different occasions. This time, I saw framework + compulsion. By framework, I mean that they’re finally set up properly: they have the right people in the right roles, they’re clearer than ever on what they’re trying to do and how they’ll do it. We did some work in this session that helped clarify those framing supports even more.
The new thing though, and the most wonderful to see: the awakening of the compulsion to evolve. In previous iterations, there were people on the team who weren’tat all sure they wanted to grow as a team. This time, every single person in the room genuinely wanted to evolve into a high-performance team that will get great results and have fun doing it.
And to me, that’s as amazing as the tiny seed becoming a gigantic fruitful plant. That a group of people would come together and make a conscious decision to pool their passion, their experience and their trust in order to evolve into a new thing; a team.
A business miracle.
My partner Jeff sent me this wonderful article from The Week a few days ago. It’s a list (with definitions) of 14 words for which there are no English equivalents. A couple of them pinpoint experiences I’ve had so precisely (Koi No Yokan, in Japanese, is the sense upon first meeting a person that the two of you are going to fall in love) or are so obviously high-utility (Zeg, In Georgian, means ‘the day after tomorrow’) that I immediately wanted to co-opt them and insert them into English.
And it made me reflect on the wonderfully organic nature of language. Live languages grow like organisms: they evolve toward usefulness and away from functional dead ends; they interbreed with other languages to acquire elements that serve them better. For instance, think of all the words that we now think of as English, but that are actually borrowing of genetic material, if you will, from other languages. Words that we added into our lexicon because we didn’t have a good word in English for the concept or thing they describe. A few examples:
Kindergarten – German for “children’s garden”; a great word to describe a place where children go to grow that’s not quite a school but more than a play group
Rendezvous – In French, rendez – vous, ”go to you”; a meeting, usually with one other person, at a predetermined time and place…a very useful word, and so – voila! – we now think of it as English. (Like “voila,” a contraction of vois la which means “see there” and which we use to mean lots of things, from “there you go,” to “here it so,” or “so it happens.” Also very useful.)
Pundit – In Hindi payndit is ‘a learned man, master or teacher.’ Good to have a single word to describe someone who is considered (though perhaps only self-considered) an expert on a particular topic.
And then there are all the words that morph into new parts of speech to suit a particular need. At what exact point in time, I wonder, did Google become a verb as well as a descriptive noun?
As the pace of change and the globalization of communication continues, I can’t wait to see what the next decade brings in terms of the evolution of the English language.
For myself, I’m going to just start using a bunch of these words – including Lagom (Swedish for ”Not too much, and not too little, but juuuuust right”).
There’s a name for phrases like this: in the English language, collective nouns for groups of a specific animal are called “terms of venery.” For instance, “a pride of lions,” or “a gaggle of geese.” As I understand it, this tradition began in Europe in the middle ages – and it became a fun and fashionable thing to do to create whimsical and ever-more-exotic terms of venery. In fact, in the 15th century there was even a fad for extending terms of venery to groups of human beings (“a sentence of judges,” “a melody of harpers”).
Some of these terms are simply wonderful. ”An exaltation of larks” is one of my favorites, but I also like “a murder of crows” and “a clowder of cats.” I love how these terms were created to capture some essential quality of the animal described.
Over the past couple of days, I was in Austin to attend 800CEOREAD’s Author Pow Wow – an absolutely marvelous, fun, useful yearly conference of business book authors and the people who support and partner with us in the creation of our books: publishers, publicists, social media consultants, presentation skills experts, ghostwriters, agents.
It’s so great. Spending two days with 40 smart, curious, funny, collaborative people who are trying to figure out how to teach and share important ideas in an industry that’s changing faster than we can name the changes: Exhilarating. Inspiring. Reassuring.
So, my extreme thanks to 800CEOREAD, and Pow Wow sponsors Cave Henricks Communications, Shelton Interactive, and Greenleaf Book Group.
And I’ve decided that the proper term for our Pow Wow group is “an insight of business book authors.”
I started this blog six years ago today (time flies when you’re having fun…) on the advice of a young publicist who worked for the publisher of my first book, Growing Great Employees, which had just been launched. I remember clearly being daunted by the suggestion: I knew what a blog was, I had actually read some blogs. But to create my own?
She recommended that I go to TypePad, where there was a really good, remarkably simple set-up-your-own-blog tutorial. A few hours later: voila! Blogging!
So here we are, six years later, and social media is not only not daunting to me – it’s fascinating, fun and useful. My social media platform has become a big part of my brand – this blog, my Forbes blog, twitter, facebook, the Insider List, our LinkedIn group, Pinterest - and a great way to interact with people who share an interest in our work around leader readiness. A big change in a fairly short period of time.
But, on the other hand, some things are remarkably consistent over time. My initial post was about Robert Nardelli, who had just gotten fired from Home Depot. And even that specific situation is no longer current, the point of the article (that leaders ignore the “people part” of business at their peril) is still completely relevant. An excerpt:
At the same time, we’ve relegated the actual nuts-and-bolts people part of leadership – finding great people, bringing them into the organization well, providing them with the skills and knowledge they need in order to support the organization’s success – to a kind of second-class citizenship; it’s there, but it’s not nearly as interesting or sexy. Even though we all nodded wisely when Jim Collins told us, in Good to Great, that the first task of a “Level 5 Leader” is to get the right people on the bus, sitting in the right seats (yes, we knew that! we said to each other), we still behave as though people management is a kind of necessary evil; something that middle managers do when they’re not doing their real jobs. Company sloganeering about “people are our most important asset” and “we grow and develop our people” aside, people leadership is just not that cool these days. Executives even say, disparagingly, of other executives, “Well, I guess he or she is a good manager” – implying that the person is a plodder, not innovative, not much of a leader.
I wrote a post a few months ago at Forbes titled “Manage or Lead? Do Both.” – making pretty much the same point.
In other words, 6 years and over 400 posts later, even though social media has evolved dramatically, creating new business opportunities and consumar expectations in its wake; even though the entire media landscape overall is morphing even as we speak; even though national and global economies are transforming; even though a new generation is coming of age…still, the core elements of leading and managing remain the same – they’re based on timeless human needs and aspirations.
In fact, I’ll make a prediction: I believe that six years from now I’ll still be writing about managing and leading well, in a way that inspires and elicits people’s best, that builds strong teams and organizations and creates great results. I’ll be talking about why it’s important, what gets in the way, and how to do it. I’ll be inviting you to share your experiences and insights as well, so we can all keep developing our understanding and putting it into practice.
I’ll see you there…
OK, before I say anything else, please watch this video:
A colleague and friend, Cindy Franklin, sent this to me on Saturday. I watched it with my husband, and we both completely missed the important element (I’m trying to avoid spoilers here). In fact, we were so committed to our sense that the whole thing was somehow a trick, that we immediately rewound the tape to see whether the element was really there. We both thought, Wow – how could we have missed that?
What a great example of – exactly as the title of the video says – “selective attention.”
Often when I talk with executives, I notice that there are big, important pieces of the picture they’re simply not seeing. This little video helps me understand more clearly that we when we miss critical elements, it’s often because we’re over-focusing on what we’re already looking for…to the exclusion of the things we may not be expecting.
I was just talking to a client the other day who is a senior executive in a large company – almost 50,000 employees. Her boss is about to retire, and has already named his successor, a very smart man who has risen fairly rapidly through the ranks to his current position. She likes this guy, and thinks he’ll be a good CEO, but is astonished that, in her words “he’s just starting to recognize that it’s important for him to be a good people leader.” She’s very focused on leading her own people well, and sees that as an important element of her success. It seems to me that her boss-to-be has been focusing exclusively on what are to him the players-in-white-passing-the-ball parts of the business; he’s very financially and operationally focused, so it’s essential stuff – it’s just not all the essential stuff. I think himself-as-leader-of-people has been the invisible gorilla in his movie.
So, here’s a suggestion. When you’re thinking about an important situation, professional or personal, and you want to make sure you’re focusing on all the important elements, try this. First, unhook your brain from the assumptions and conclusions you’ve already made (i.e., “I’m doing everything I can,” “It’s all their fault,” “I just need this set of facts,” “I don’t need to think about…”). Question those assumptions and concclusions, and assume they might not be accurate. Then step back and ask yourself “What am I not seeing?”
I predict you’ll be surprised at all the metaphorical gorillas that wander by.
[NOTE: To all my long-time readers who are used to seeing a post from me at least once a week; we got hacked and had to clean and move the site - it took a while. My apologies!]
Last week I did an interview about Leading So People Will Follow with Wayne Hurlburt on Blog Talk Radio. Wayne has interviewed me for each of my books, and it’s always a great conversation: he asks thoughtful, insightful questions, and he’s genuinely curious about the answers. Unlike a lot of interviewers, he reads his authors’ books thoroughly and tries to make a personal connection with what he reads…it makes for a great interview.
And I realized, as we were talking - I love talking about leadership.
Here’s why. If you define leadership, very broadly, as influencing and guiding others toward a positive outcome, then we’re each called upon to lead in various ways throughout our lives. The opportunity, and the responsibility, to lead well is an intrinsic part of the human condition. Learning to lead well is critical to success – ours, our followers, our enterprises of all kinds. It’s really important to help people do it as well as possible.
Those are the rational reasons. The heart reason, the thing that makes talking about leadership feel like singing, at least to me, is: leadership is a noble endeavor that – done well – calls out the best in us. It allows us to operate on all cylinders, to inspire and enable people to work together to go beyond their individual limitations and achieve great things.
I love helping people become the best leaders they can be. I get huge satisfaction from supporting people to understand the power of leadership, and their own potential to be leaders, and then offering them the tools they need to undertake that important journey.
So thanks to Wayne, and to all my interviewers, clients, colleagues and readers, who give me the opportunity to sing every day.
A friend just sent me a very lovely thing the other day. It’s a ‘virtual choir’ performance of Water Night, a piece of music composed and conducted by Eric Whitacre.
What’s a virtual choir, you might ask? In this case, it’s over 3,000 people from all over the world, each recording his or her part of the piece individually. Then the individual voices are edited all together to form a musical whole. Whitacre sent out an instructional video beforehand, first offering performance information (insights and direction about tempo, expression, style, diction, etc.), then conducting the piece for each singer to use as a guide in recording his or her part.
It’s an amazing accomplishment overall, and there are many wonderful individual stories contained in the creation of it, as well. A women whose village in Africa didn’t have internet spent two days downloading Whitacre’s conducting onto her cell phone. A man whose eyesight had deteriorated to the point where he could no longer see a regular conductor was able to sit close to the screen and blow up Whitacre’s image enough to follow his conducting. A woman who sat in hospice holding her mother’s hand while she recorded her part.
And the result is spine-tingling gorgeous, both aurally and visually. In the video, the thumbnails of the thousands of singers build into a wall of faces before Whitacre as he conducts and as the haunting harmonies develop.
How marvelous that we can use technology not only to do things faster, better, cheaper – but to create new kinds of beauty, as well.
I just got a wonderful Thanksgiving message from a woman I know only on LinkedIn – her name is Sheryl Brown, and she’s a member of our Leading So People Will Follow Group. She sent a heartfelt Thanksgiving communication, thanking all the recipients (folks to whom she’s connected on LinkedIn) for their efforts, and for their positive impact on her life. I loved the specificity and genuineness of her message – it wasn’t just “thanks for being you”; Sheryl clearly spent some time and thought thinking about what her LinkedIn connections do that makes her life better.
And she started out her post with this marvelous quote:
“Let’s be grateful for those who give us happiness; they are the charming gardeners who make our soul bloom.”
– Marcel Proust
Her post, and that quote, have inspired me to thank all the ‘charming gardeners’ in my life: I’m surrounded by so very many people who support and catalyze my happiness. Every day, you – my family, friends, colleagues and clients - inspire me with your affection, kindness, clarity, and hopefulness. You remove obstacles for me and others; you cheer my accomplishments and commiserate with my mistakes. You allow me to see myself more clearly. You help me – and you let me help you.
I know that I couldn’t be who I am or do what I do without the love and support of those around me.
So thank you. And in this season of giving thanks, may all the ways in which you support others come back to you in generous measure.
I know I’m probably not supposed to say this – it’s kind of like saying you prefer one of your children over another – but just between you and me, Leading So People Will Follow may be my favorite of the books I’ve written so far. I’m so much enjoying talking about it with people – especially the folks who have been interviewing me recently, around the book’s publication. People are asking such interesting questions – we’re having such good conversations about the nature of leadership, and how people can get to be better leaders.
Yesterday a friend and client was asking me why I like this topic of leadership so much. I realized that it’s because the idea of leading, and what it means to lead, is right at the heart of my own personal mission of helping people become what they want to become. So many people want to be leaders – not just to have formal jobs leading others, but to be people who can guide, direct and influence others in a variety of professional and personal settings.
I suspect that you might be one of those people – and so I hope you find these interviews useful and interesting: