In Change from the Inside Out, EriÂka has takÂen what feels insurÂmountÂable (whether it be self-change or transÂforÂmaÂtion of an entire instiÂtuÂtion) and broÂken it up into manÂageÂable, realÂisÂtic comÂpoÂnents. She brings to life the prinÂciÂples inherÂent in sucÂcessÂful and susÂtainÂable conÂtinÂuÂous improveÂment, remindÂing us that this is an ongoÂing process for ourÂselves and our world.
Sten H. VerÂmund, MD, PhD, Dean, Yale School of PubÂlic Health